@Mentions
Mentions let you tag someone directly in a message so they receive a notification, even if they have muted the channel.
How to Mention Someone
While typing a message, type the
@symbol.An autocomplete dropdown appears showing available people and roles.
Start typing a name to filter the list.
Click a suggestion or press Enter to insert the mention.
What You Can Mention
Mention Type | What It Does |
@Person | Notifies a specific user in the channel |
@Job Role | Notifies everyone with that job role who has access to the channel |
@Everyone | Notifies all members of the channel |
Mentions are highlighted in the message so they are easy to spot visually.
Tip: Use @everyone sparingly — it notifies every single channel member. For most cases, mentioning a specific person or job role is more appropriate.
Notification Preferences
You can set notification preferences individually for each channel. This controls what types of activity trigger a notification for you in that channel.
Changing Your Notification Preference
Open the channel.
Open the Channel Info panel (click the info icon in the header).
Find the Notifications section.
Select your preferred level.
Notification Levels
Level | What You Are Notified About | Best For |
All new messages | Every message posted in the channel | Your most important or active channels |
Just mentions | Only when someone @mentions you, your role, or @everyone | Channels you monitor but do not need to follow every message |
Mute channel | No notifications at all (you still see the unread badge when @mentioned) | Low-priority channels you check manually |
Note: Even when a channel is muted, you will still see an unread badge if someone directly @mentions you. This ensures you never miss a message specifically directed at you.
Unread Counts
Each channel in the channel list shows an unread badge with the number of messages you have not yet seen. The badge updates in real time.
Opening a channel marks its messages as read and clears the badge.
If you scroll up and new messages arrive, a Jump to latest button shows the count of new messages.
System Messages
Certain channel actions generate system messages that appear in the conversation. These are automated notifications about channel changes, not messages from a person.
System messages are triggered by:
Event | Example Message |
Channel renamed | “Anna renamed the channel from General to Team Chat” |
Description updated | “Anna updated the channel description” |
Read-only enabled | “Anna enabled read-only mode” |
Read-only disabled | “Anna disabled read-only mode” |
Channel archived | “Anna archived the channel” |
Channel unarchived | “Anna unarchived the channel” |
Avatar updated | “Anna updated the channel avatar” |
Message pinned | “Anna pinned a message” |
Message unpinned | “Anna unpinned a message” |
System messages are styled differently from regular messages so you can easily distinguish them.