Opening and Closing the Panel
Click the info icon in the channel header to open the Channel Info panel.
Click it again (or click Hide info) to close it.
The panel slides in from the right side of the message area.
What the Panel Shows
Channel Details
At the top of the panel, you see:
Channel avatar — the channel’s icon or custom image
Channel name
Channel description — if one has been set (otherwise shows "No description provided")
Members Preview
Below the channel details, a Members section shows:
The total number of members with access to the channel
A preview of the first few members (name and avatar)
A Show all members link to expand the full member list
Each member entry shows how they gained access:
Label | Meaning |
Creator | This person created the channel |
via role | Access granted through a job role permission |
(no label) | Access granted through a direct user override |
Pinned Messages
The Pinned Messages section lists all messages that have been pinned in the channel. Each entry shows:
The sender’s name
A preview of the message text
The date and time it was pinned
Click any pinned message to scroll to it in the conversation. The message is briefly highlighted so you can spot it easily.
If no messages have been pinned yet, the section shows "No pinned messages yet."
Notification Preferences
A quick notification control lets you change your notification preference for the channel directly from the info panel. See the Mentions and Notifications article for details on the available levels.
Channel Settings Access
At the bottom of the panel (or via a settings button in the header), you can access the full Channel Settings dialog. This opens a multi-tab dialog with:
About — channel name, description, avatar, creation date, and creator
Settings — read-only mode, archive/unarchive options
Permissions — job role permissions and user overrides
Danger Zone — channel deletion
Note: The Settings, Permissions, and Danger Zone tabs are only visible if you have the communication:channels:manage permission.
Quick Actions from the Panel
Action | How |
View all members | Click Show all members in the Members section |
Jump to a pinned message | Click any pinned message in the list |
Change notifications | Use the notification control in the panel |
Open full settings | Click the Settings button |